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"Between April and August 2022, CSAT steadily improved from the initial 89% benchmark to an impressive 97% score."

Online Catering Marketplace Partner

160+

retail brands trust PartnerHero with their operational support needs

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Partners in innovation and compliance

We’ve seen firsthand the power of integrated professional enablement, which is why we’ve baked them into our business model. At PartnerHero, every team has key resources right out of the box.

Language Standards

Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.

User + System Support

We know all about the lunchtime rush—and the need to support customers reliably as they navigate the modern mealtime.

Omnichannel

Every food service business works differently and shows up in various channels. We adapt to you.

Trusted by brands around the globe

From good to great: How Meetup transformed internal CX operations with PartnerHero

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How Marmalade Game Studio improved their customer reviews with PartnerHero

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Start building your brand forward.

Book a free, no-strings-attached conversation with a solution designer to discover an AI + human solution that works for your business.

Resources
AI and Automation
May 12, 2025

From faster response times to hyper-personalized customer journeys, AI can help companies strengthen customer loyalty, improve retention, and increase revenue. 

AI and Automation
May 9, 2025

Discover the biggest barriers to AI adoption in customer experience and learn how CX leaders are overcoming them with data, trust, and smart implementation.

AI and Automation
May 8, 2025

Rolling out AI in support? A quality assurance checklist helps your team stay aligned, catch issues early, and build trust.

AI and Automation
May 12, 2025

From faster response times to hyper-personalized customer journeys, AI can help companies strengthen customer loyalty, improve retention, and increase revenue. 

AI and Automation
May 9, 2025

Discover the biggest barriers to AI adoption in customer experience and learn how CX leaders are overcoming them with data, trust, and smart implementation.

AI and Automation
May 8, 2025

Rolling out AI in support? A quality assurance checklist helps your team stay aligned, catch issues early, and build trust.

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